Shipping and Delivery

Shipping costs at a glance

All prices include statutory VAT. "Free" means delivery to the freely accessible, suitable standing area at the address given; it does not include lifting over obstacles, special positioning or assembly work. The shipping costs applicable to your order are shown in the shopping basket before you complete your purchase.

• Standard delivery within Germany and Austria to the standing area: free of charge, with no minimum order value
• Express delivery within Germany and Austria: 199.00 euros
• Crane unloading or special positioning: chargeable, quoted after a site assessment, in advance
• Levelling, packing under, assembly, connection: chargeable, see below

Delivery times

Items in stock reach you within 7 to 10 working days with standard delivery, or within 4 to 5 working days with express delivery. Working days are Monday to Friday, excluding public holidays at the location of our warehouse.

For advance payment, the delivery period begins on the day after the payment order is issued; for all other payment methods, on the day after the contract is concluded.

Items marked "On request" are made-to-order containers, built specifically for you. Delivery in these cases usually takes around three weeks. In exceptional cases (for example high demand, adverse weather conditions or logistical constraints) delays may occur. We will inform you immediately if this happens.

Delivery area

We deliver in Germany and Austria, including the German North Sea and Baltic Sea islands. On request we also deliver to certain other countries of the European Union.

Freight forwarder delivery of containers

Containers are delivered by hook-lift freight service (roll-off truck) or, depending on access and size, by crane vehicle. The carrier contacts you in advance by telephone or SMS to agree a delivery window.

By default, we set the container down at the freely accessible site you specify. We clarify access, ground conditions and any lifting equipment needed with you in advance: please check that the access route is suitable for a roll-off truck (typically up to 12 m long) and that the ground is level and load-bearing.

• Setting down at the agreed site: included in the freight delivery charge
• Crane unloading for restricted access or special positioning: quotation after site survey, on request
• Levelling and underpinning the container: 29.00 euros, on request

On-site installation service

On request, our service partners will join multi-part containers, adjust doors and roll-up doors, and check the seals after set-up. You do not book this service in the basket but by telephone or email, ideally before ordering, so that we can schedule it together with the delivery.

This requires level, load-bearing and freely accessible ground. Electrical and plumbing connections to on-site utilities may only be carried out by licensed trade partners, which we can arrange on request.

• Joining and levelling assemblable containers (e.g. 2 × 4 × 2 m into 8 × 2 m): 89.00 euros
• Adjusting doors, roll-up doors and locks: 49.00 euros
• Referral to a trade partner for electrical or plumbing connection: quotation after site survey

Partial deliveries

If you order several items with different availability, we normally dispatch items in stock immediately and deliver the rest later. You will not incur any additional shipping costs. For the start of the withdrawal period, receipt of the last item is decisive.

Where is my order?

You can check the status of your order at any time using the link in your order confirmation, and in your customer account under "My orders". As soon as the goods leave our warehouse we set the status to "dispatched". We send you the consignment number, and, for freight forwarder deliveries, the contact details for scheduling, by email as soon as we have them.

Transport damage

Please inspect the shipment on delivery where possible. Report visible damage to the carrier and, in the case of freight deliveries, have it noted on the delivery receipt. Then contact our customer service team, we will arrange a replacement or repair. Your statutory rights in respect of defects remain unaffected in all cases.